Privacy policy
At Nexlore, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect When you visit our store or make a purchase, we collect the following information to process your orders:
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Customer Details: Your name, shipping address, billing address, phone number, and email address.
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Device Information: Your IP address, browser type, and information about how you interact with our website (collected automatically via cookies).
2. How We Use Your Information We use the information we collect to:
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Fulfill and deliver your orders (including processing payments and arranging shipping).
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Send you order confirmations, tracking details, and customer support updates.
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Optimize our advertising campaigns on platforms like Facebook and Instagram to show you relevant products.
3. Sharing Your Information with Third Parties We securely share your data with trusted third parties only to run our business smoothly:
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Shopify: Our e-commerce platform that hosts our store dashboard.
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Payment Gateways: Secure third-party applications (like Razorpay) that process your prepaid or UPI transactions safely.
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Delivery Partners: Courier services that handle shipping for your Cash on Delivery (COD) and prepaid parcels.
4. Your Rights You have the right to access, update, or ask us to delete the personal information we hold about you. If you wish to make a request, please contact us at the email address below.
5. Contact Us For more information about our privacy practices, or if you have questions, please contact us by email at: [nexlore.store@gmail.com].